Erick Alberto Romo Rodriguez
QA manual Tester
Guadalajara, Jalisco
I am a QA Manual Tester with hands-on experience in software quality assurance, supported by training from QA Minds Lab and my current involvement with a1qa. I also have a background in Full Stack Development from Generation, working with Java, JavaScript, and related technologies. Additionally, my experience as a bilingual agent at Teleperformance strengthened my communication and technical support skills. I am seeking a team where I can continue growing professionally and enhancing my analytical and technical abilities.
Notable Projects
E-commerce project
Developed an e-commerce project applying both front-end and back-end technologies, implementing functionalities using Java and JavaScript, managing databases with MySQL, and using GitHub and Visual Studio Code for version control. Implemented agile methodologies under Scrum.
Java, JavaScript, MySQL, GitHub, Visual Studio Code, Scrum
Highlights
Experienced Professional
7+ years of professional experience.
Developer Growth
Contribution Activity
Technologies
Languages
Frameworks
Tools
Databases
Testing
IDEs
Education
Full Stack Developer
Bootcamp Generation México
Java and JavaScript
2025 – 2025
Systems Engineering
University Unisite
Systems Engineering
2017 – 2022
Bachelor's in Administration
University of Guadalajara
Administration
2013 – 2017
QA Software Tester
QA Minds Lab
Software Testing
2022 – 2022
Spoken Languages
Experience
QA manual Tester
A1QA
Creating bug reports, and following up on defect resolution. Executing manual test cases under supervision. Performing functional, regression, and smoke testing. Validating that new features work as expected. Documentación y reportes. Creating and updating test cases and test documentation.
2025-10 – 2025-11
Bootcam Full Stack Developer
Generation Mexico
Developed an e-commerce project applying both front-end and back-end technologies. Implemented functionalities using Java and JavaScript and managed databases with MySQL. Used GitHub and Visual Studio Code as the main tools for version control and development. Implemented agile methodologies, working under the Scrum framework for project organization and tracking. Learned collaborative work methodologies and best practices in programming.
2025-08 – 2025-11
Bilingual Agent
Teleperformance
Managed customer retention processes on English calls, providing personalized solutions to strengthen loyalty. Advised and sold various company products and business lines, standing out as one of the top-performing agents in sales. Provided first-level technical support, resolving basic issues and ensuring customer satisfaction. Explained and clarified charges and invoices in English, ensuring transparency in communication and trust in the service. Maintained constant communication in English with international clients, meeting high-quality service standards.
2016-03 – 2018-09
Cashier & Food Runner
chick-fil-a, Baja Fresh and Xitomate
Customer service in English and Spanish, handling cash register operations (POS), taking and delivering orders, coordinating between the kitchen and service areas to optimize delivery times, processing cash and card payments, addressing customer inquiries and requests, and ensuring compliance with cleanliness and food safety standards.
2013-03 – 2016-11